aieeeeeeeeeeee!!!!!!!!!

if i ever say anything about thinking about flying northwest airlines, please shoot me.

i have tried their goddamned automated system. i have shrieked "representative!" at varying picthes and tones, and even incorporated the use of some rather colorful....modifiers. do i get a representative/agent/human being?

no.

i get a clueless computer that wants to know if she heard me right- that i'm on flight 1310.

(for future reference, that's what a flushing toilet with a hearty "dammit! give me a human!" translates into.)

i've never read dante's inferno, but i am absolutely certain i'm in one of his circles of hell right now.....it feels like at least the fifth.