Tuesday, May 31, 2016

what's in a name?

i try to be extra careful getting my callers' names recorded correctly, because people botch mine all the time.
there was a caller this morning that went so far above and beyond that it was all i could do to refrain from asking her to give the phone to someone else.
"what's your name?"
"how do you spell that?"
"what was that?"
"dolphin, unicorn, flamingo, flamingo"
"i can tell you've done this before. your name is dolphin?"
"no. it's "d", as in "dolphin", "u", as in "unicorn", "f", as in "flamingo", "f", as in flamingo"."
"ooohhhhhhh. what's your first name?"
"that is it."
"what's your last name, then?"
(last name, said and then spelled thrice)
"was that "i, s"?"
"e, s. i'm the only "duff" here at the answering service."
"okay, and how did you spell your first name, again?"
i would have made reference to the old "who's on first?" bit, but i have a feeling this dear soul (bless her heart bless her heart bless her heart) would have needed me to explain that one to her a couple of times, too.

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